IBM SevOne Engineer

Job description

Job Description Roles & Responsibilities Own SevOne platform configuration: polling policies, threshold groups, alert policies, device groups, discovery profiles, reporting Configure ICMP polling with confirmation logic (consecutive failures) Define and maintain device-class-based threshold profiles Implement flap detection and alert consolidation mechanisms Tune interface performance thresholds (utilization, errors, discards, packet loss) Manage monitoring for WAN, campus, and data center infrastructure Configure BGP adjacency alerting with hold-down timers Lead root cause analysis for recurring network and circuit issues Design and maintain SevOne operational dashboards Define and implement monitoring methods (SNMP, traps, WMI, agent-based) Maintain device lifecycle within SevOne (onboarding/offboarding) Manage SevOne–PagerDuty integration (webhooks, payloads, severity mapping) Implement alert routing based on device class and criticality Implement alert deduplication and consolidation rules Strong experience in IBM SevOne administration and configuration Strong knowledge of network protocols (BGP, SNMP, ICMP) Experience with enterprise network monitoring (WAN, DC, campus) Experience integrating monitoring tools with PagerDuty/ServiceNow Strong troubleshooting and root cause analysis skills