Deployment Manager

Job description

Responsibilities Own end-to-end execution of on-site hardware deployments — including low-voltage cabling, receiver placement, and network closet installation — across a growing, multi-state portfolio of senior living communities. Lead, hire, and develop a team of installation technicians, setting clear performance standards and providing hands-on coaching in the field. Translate coverage plans and floor plan markups into detailed, site-ready installation and cabling plans in partnership with the sales and implementation teams. Coordinate deployment logistics — scheduling, staffing, materials procurement, and vendor/subcontractor management — across simultaneous, phased rollouts spanning multiple states. Serve as the primary on-site point of contact for client facility staff during installations, ensuring clear communication and a positive experience throughout the deployment. Establish and enforce installation quality and safety standards, conducting site audits and spot checks to catch issues before they become client-facing problems. Build and continuously improve installation playbooks, checklists, and training materials that let the Implementation team scale without sacrificing consistency. Troubleshoot technical and logistical issues on-site in real time, escalating to sales engineering, product, or leadership when needed. Report deployment status, risks, and timelines to internal stakeholders, including executive leadership, keeping projects on schedule and on budget. Manage equipment and inventory logistics for deployments, from ordering through on-site reconciliation, to prevent delays caused by missing hardware. Minimum Qualifications 5+ years of hands-on experience in low-voltage/structured cabling, security systems, AV, telecom, or related field installation work 3+ years leading or supervising a team of technicians or installers Proven ability to manage multiple job sites/projects simultaneously against tight timelines Ability and willingness to travel regularly to job sites (Travel expected 25% of the time) Strong verbal and written communication skills, comfortable representing the company directly to clients on-site Preferred Qualifications Experience deploying hardware/technology in senior living, healthcare, or other regulated facility environments Familiarity with wireless/IoT systems (receivers, gateways, sensors, PoE networking) Experience building installation SOPs, training programs, or quality-control processes from scratch Project management training or certification (e.g., PMP) a plus