Founding US Solutions Engineer

What You'll Do

Own the technical sales cycle

Lead technical discovery and demos, translating customer requirements into integration designs
Create technical proposals covering architecture, security, and implementation approach
Partner with AEs to close complex deals with engineering and executive stakeholders

Drive implementations to go-live

Own the technical relationship from POC to signed contract through production deployment
Build implementation plans, troubleshoot API issues, and unblock customers directly
Serve as the escalation point until customers are live and successful

Build the technical toolkit

Create demo environments, code samples (Python, Node.js), and Postman collections
Write integration guides, architecture diagrams, and troubleshooting documentation
Develop sales collateral: security questionnaire responses to technical one-pagers
Scale the US solutions function

Document repeatable playbooks for discovery, scoping, and implementation
Feed customer insights to Product/Engineering to shape the roadmap
Help define hiring and onboarding as we grow the team

What We're Looking For

4+ years in Solutions Engineering, Sales Engineering, or technical customer-facing roles at a B2B SaaS company
Hands-on experience with APIs - you can read documentation, write sample code, and debug integration issues
Track record working complex deals with technical and non-technical stakeholders - consistent deal value of $100k-150k+
Strong communication skills: you can whiteboard architecture with engineers and explain value to executives
Comfort with ambiguity and building things from scratch

Not a Fit If

You prefer fully remote work
You want a purely post-sales or purely pre-sales role
You need extensive structure and hand-holding to be effective