Product Designer

The Role
We are hiring our first full-time designer at Packz.

This is a foundational role with broad ownership across both our web and iOS platforms. We are looking for an exceptional product designer to become our first full-time design hire, own the user experience end-to-end, and help define how Packz should look, feel, and work as we scale.

Design matters a lot here because the product has to do several things at once: create excitement, build trust, communicate odds and value clearly, and make complex flows feel simple on both web and iOS.

You will work closely with the founders and engineering to shape the product from idea through launch. This is not a narrow execution role. We want someone who can move between product thinking, interaction design, and high-craft UI, bring structure to ambiguous problems, sweat the details, and raise the quality bar across the company.

What You'll Do
Own product design end-to-end across Packz web and iOS, from early ideas and flows to polished UI and final handoff

Lead design on the core customer journey, including pack discovery, purchasing, opening, reveal moments, collection management, redemption, and cash-out

Turn complex product, collectibles, and value-exchange mechanics into simple, intuitive, and high-trust user experiences

Partner closely with founders, engineering, and other cross-functional teammates to shape priorities, pressure-test ideas, and ship quickly

Use AI-assisted tools, prototyping, and lightweight code to explore flows, test ideas, and refine interfaces quickly

Conduct lightweight but high-signal user research, usability testing, and feedback synthesis to better understand customer behavior

Establish and evolve Packz's design system, interaction patterns, and visual language across platforms

Improve the product's overall level of polish, consistency, and craft while maintaining startup speed

Work directly with engineering during implementation to ensure quality in the shipped product, not just in mockups

Help define how design operates at Packz, including process, standards, critique, and how we work with external partners when needed

What We're Looking For
3+ years of product design experience, ideally on consumer products with both mobile and web surfaces

A strong portfolio that shows high-quality visual design, interaction design, systems thinking, and product judgment

Ability to take ambiguous problems and turn them into clear product directions and elegant user experiences

Strong proficiency in Figma and prototyping tools, with a sharp eye for detail and a high bar for craft

Experience collaborating closely with engineers and shipping production-ready work in fast-moving environments

Strong user intuition and a habit of grounding design decisions in customer behavior, feedback, and real-world usage

Comfort operating with high ownership and limited structure as an early hire

Strong communication skills and the ability to explain design rationale clearly to both technical and non-technical teammates

Excitement for building in collectibles, gaming, or other high-engagement consumer categories

Nice to Have
Experience as an early or first design hire

Experience designing products that combine entertainment, commerce, and real-money or value-based mechanics

Experience designing game-like systems, reward loops, or other highly engaging consumer experiences

Experience designing for moments of delight, anticipation, and reveal without sacrificing clarity or trust

Familiarity with design systems and building cross-platform consistency from the ground up

Comfort using modern design tools and AI-assisted workflows