Laboratory Manager (National Certified Phlebotomy Tech required)
- Company
- Urban Health Plan (UHP)
- Location
- Bronx, NY
- Work type
- Full Time
- Posted
- 2026-09-01
Job description
Key Duties:
Supervises a team of 5 Phlebotomists and 3 Patient Service Representatives across 4 drawing stations, and reception area. Supervision includes and is not limited to hiring, performance management, training, supervision, and payroll.
Ensures specimen integrity by enforcing the laboratory's procedures for collection, handling, and processing.
Maintains, implements, adheres to, and enforces departmental operating policies and procedures.
Conducts phlebotomist training and assesses competency for phlebotomy-based roles in the organization.
Maintains operating schedule for laboratory hours to ensure adequate staffing between Mondays and Saturdays.
Liaise with BioReference for specimen pickup and processing.
Runs reports in Electronic Health Records, monitors and tracks any critical laboratory values and notifies provider.
Other related managerial duties and functions as assigned.
Minimum Qualifications:
National Certified Phlebotomy Technician through NHA, AMCA, NPA, or other nationally accredited institution.
Bilingual English/Spanish is required.
2-5 years in a laboratory environment including supervisory or lead experience.
Associates Degree minimum required, Bachelor's Degree in Health Service Administration or related field of study is strongly preferred.
Bilingual Spanish/English, required.
Team-player and willing to go the extra mile to support patients in our care.
Customer service-driven and ability to effectively manage staff.
Commitment to excellence and to providing quality service to patients.