SMB Account Executive

Here are a few of the things you will do:

You'll manage a mix of inbound and outbound activity, working warm leads while also prospecting net-new targets in priority markets. You'll be running multiple deals at once, closing with urgency, and building the processes that make it all repeatable — including having a real voice in shaping how we sell and onboard as we scale.

Run tailored product demos for target verticals, speaking directly to their specific workflows and pain points — you'll develop your own point of view on what resonates and sharpen it with every conversation

Own the full cycle from first touch to closed deal — and bring the pattern recognition to help us refine it. What's working, what's slowing things down, and where the cycle should evolve are inputs we want from you

Qualify leads and route closed deals to the right onboarding path — and actively contribute to how those paths are defined. Right now, high-value accounts go to a dedicated CSM while lower-value deals move toward hybrid or self-serve, but how we draw those lines will be shaped in part by what you're seeing on the ground

Own the outbound playbook — not just execute it. You won't be handed a proven process — you'll be the one who builds it, tests it, and iterates until it's something scalable

Use AI tools as a core part of how you work — from managing your pipeline to uncovering new processes that make you faster and sharper. You're expected to bring curiosity and initiative here, not wait to be told what to use

Surface trends across your deals and bring structured feedback to the product team — you're on the front lines, and the insights you develop matter

Here is what we’re looking for in a candidate:

Full-cycle closing experience — can run a deal start to finish without a fully defined process handed to them

Comfortable in ambiguity; builds structure rather than waiting for it

Strong communicator: demos product, handles objections, adapts pitch based on what they're learning

Competitive, metrics-driven, self-starter who builds their own pipeline and follows up without prompting

AI-forward: uses AI tools proactively to work faster/smarter, not just when told to