Overnight Driver Trainer
- Location
- Bronx, NY
- Work type
- Full Time
- Posted
- 2026-09-01
Job description
Description
Job Overview
The Overnight Driver Trainer is responsible for onboarding, coaching, and supporting overnight delivery drivers to ensure safe, efficient, and high-quality delivery operations. This role serves as a lead driver and subject matter expert for overnight deliveries, troubleshooting delivery issues in real time while helping develop new and underperforming drivers.
Key Responsibilities
Driver Training & Onboarding
Train and mentor newly hired overnight drivers
Conduct ride-alongs and hands-on route training
Teach delivery procedures, safety standards, and customer service expectations
Ensure drivers understand delivery apps, scanning procedures, and route management
Support new drivers through onboarding and transition into independent operation
Delivery Operations Support
Serve as the overnight point of contact for delivery-related issues
Troubleshoot problems including:
Incorrect addresses
Locked buildings or gate access
Delivery app issues
Delayed routes
Customer communication concerns
Vehicle or equipment issues
Assist drivers with route recovery and operational problem-solving
Performance Coaching
Work directly with underperforming drivers to improve delivery performance
Conduct ride-along evaluations and provide constructive feedback
Reinforce company standards, safety practices, and efficiency expectations
Help drivers improve time management, accuracy, and professionalism
Leadership & Accountability
Lead by example through professionalism, reliability, and strong work ethic
Maintain consistent communication with overnight operations management
Document training progress, coaching sessions, and driver performance concerns
Promote a positive and team-oriented overnight work environment
Job Requirements
Previous overnight delivery experience preferred
Strong knowledge of delivery operations and troubleshooting procedures
Excellent communication and leadership skills
Ability to train and motivate others
Reliable attendance and strong performance record
Ability to remain calm and professional under pressure
Valid driver’s license with a clean driving record
Work Environment
Overnight / Night Shift
Full-time availability preferred
Summary
Benefits
Baldor is committed to supporting the well-being, stability, and long-term success of our employees. We offer a comprehensive and competitive
benefits package, including:
Paid Time Off: Vacation, sick time, paid company holidays & floating holidays
Company-Paid Medical, Dental & Vision Coverage
401(k) Plan with Company Match
Company-Paid Life Insurance
Company-Paid Short-Term & Long-Term Disability Coverage
Employee discounts on Baldor products
Commuter Benefits
Career growth and development opportunities