Billing Client Liaison

JOB SUMMARY:
The Billing Liaison will work closely with the CBHC billing vendor, and the providers to obtain accurate information for claim submission. The Billing Liaison will work all encounters with various billing issues assigned to them.

MAJOR DUTIES AND RESPONSIBILITIES:
Financial Management
• Understand FQHC and/or physician billing requirements and guidelines for billing compliance
• Work on a minimum of 250 filed rejected and in-progress claims weekly to prepare the claim for resubmission
Review weekly new patients for OB to find any associated coverage
Cover calls from the billing ring group
Cover the billing desktop in the EMR
Cover the billing update emails from internal employees
Weekly review of provider incomplete notes
Communication
• Communicate with providers for missing and/or incomplete information needed for billing
• Take occasional patient calls
o Prepare agenda items for monthly 1:1 with supervisor

Checking, Examining, and Recording
• Monitor returned items from payers

SKILLS AND ABILITIES:
• Strong financial analytical skills
• Good communication skills
• Ability to multi task and meet deadlines
EDUCATION AND/OR EXPERIENCE:
Must have 3 years previous billing experience in a FQHC or physician setting
Must understand CPT & ICD-9 coding
High School Graduate