Software Contract Associate

Responsibilities:

Build and maintain strong working relationships with account teams and internal operations partners, including sales, procurement, and finance.
Provide sales support to the extended team during periods of high renewal volume.
Develop and maintain expertise in baseline processes related to software renewals, licensing models, and subscription management.
Become proficient in the use of publisher portals, licensing tools, and internal renewal management systems.
Be responsible for managing assigned software renewal accounts and maintaining accurate renewal pipelines.
Ensure software entitlements, agreements, and renewal data are accurate, scrubbed, and published correctly in internal systems.
Manage the team email alias to ensure timely responses to renewal‑related requests.
Proactively quote renewals 60–90 days prior to expiration to support on‑time bookings and renewal performance metrics.
Provide renewal status updates to Software & Licensing Operations leadership and program stakeholders.
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Qualifications:

Bachelor’s degree in Business, Finance, or a related field, or equivalent work experience
Proficiency in Microsoft Word and Excel
Ability to work independently and collaboratively with minimal supervision
Excellent communication skills

Personal Attributes:

Strong interest in software licensing, subscription models, and publisher programs
Ability to prioritize and perform work within required time frames
Ability to multitask and adapt in a fast‑paced, high‑volume environment
Clear and timely written and verbal communication skills
Strong organizational skills with exceptional attention to detail
Critical thinker with a proactive problem‑solving mindset
Willingness to take ownership and see renewal opportunities through completion
Team‑oriented with a strong work ethic