Field Service Technician

Responsibilities:

1. Providing on-site installations, repairs, maintenance, and test tasks.
2. Diagnosing errors or technical problems and determining proper solutions.
3. Performing equipment troubleshooting to diagnose and fix mechanical issues.
4. Repairing or replacing parts as required and completing detailed service reports.
5. Cooperating with the technical team and sharing information across the organization.
6. Ensuring that tools and test equipment are properly maintained and calibrated.
7. Comprehending customer requirements and making appropriate recommendations.
8. Building positive relationships with customers and ensuring their satisfaction.
9. Following all company's field procedures and protocols.

Qualifications:

1. A minimum of 3 years of experience as a Field Service Technician or similar role.
2. Hands-on experience with troubleshooting and equipment repairs.
3. Proficiency in using electrical and manual tools (meters, oscilloscopes, etc.).
4. Excellent mechanical and electrical skills.
5. Ability to read and interpret equipment manuals and work orders to perform required maintenance and service.