EPIC CADENCE/ PRELUDE - MAINTENANCE

Position Overview

The Epic Cadence/Prelude/Grand Central Solutions Analyst supports OCHIN’s mission by leveraging deep technical expertise, strong problem-solving capabilities, and staying current on technological advancements. This position is centered on resolving complex technical issues, optimizing processes, and implementing innovative solutions. Additionally, it involves aligning technical strategies with business objectives and fostering collaboration with non-technical stakeholders to bridge the gap between technology and organizational goals.

Essential Duties

Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference.
Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction.
Collaborate across departments to support project implementations and address member maintenance issues.
Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams.
Skill development and competency growth in technical design, analysis, and system enhancements.
Other duties as assigned.

Requirements
Must have certification/proficiency in one of the following Epic Cadence, Prelude (REQUIRED)
Minimum of 2- years of build experience REQUIRED
Experience, certification, proficiency in Referrals is a plus
Strong communication skills – able to communicate with both application and technical team members, as well as end users.
Consistently acts with integrity and accountability.
Process and detail-oriented, with a strong focus on data-driven decision making.
Proactive, self-motivated, and solution oriented.
Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It’s not about passing or failing—it’s about understanding fit and setting you up for success.

Physical Requirements/Work Environment:

Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.
Reading, speaking, writing, and understanding English.
While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.
The role routinely uses standard office equipment such as computers and mobile devices.