DENTAL INSURANCE CORDINATOR

About the Role:
Rajal J Patel DDS PA is looking for a detail-oriented Dental Insurance Coordinator to join our growing dental practice in Orange, NJ! In this essential role, you'll be the bridge between our patients and their insurance providers, ensuring a smooth and stress-free experience from check-in to claim resolution. If you thrive in a fast-paced clinical environment and love helping people navigate their benefits, we want to hear from you!

Responsibilities:
Verify dental insurance eligibility and benefits for patients prior to appointments
Submit and follow up on dental insurance claims, including primary and secondary billing
Review and process EOBs (Explanation of Benefits) and post insurance payments accurately
Communicate with insurance carriers to resolve claim denials, appeals, and discrepancies
Educate patients on their insurance coverage, co-pays, and out-of-pocket responsibilities
Maintain accurate patient records and insurance information within dental practice management software
Coordinate with clinical staff to ensure proper coding (CDT codes) and documentation for claims

Requirements:
1-3 years of experience in dental insurance coordination or dental billing
Familiarity with dental insurance plans including PPO, HMO, and Medicaid
Proficiency with dental practice management software (Dentrix, Eaglesoft, or similar)
Strong knowledge of CDT coding and insurance claim submission processes
Excellent communication and patient-facing customer service skills
Highly organized with strong attention to detail and ability to multitask
High school diploma or equivalent required; dental assisting or billing certification a plus