Sr Manager, Software Engineering - Logging (Chronosphere)

Chronosphere, a Palo Alto Networks company, is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing complexity, optimizing costs, and remediating issues faster. Chronosphere reduces data volumes and associated costs by 84% on average while saving developers thousands of hours. Recognized as a leader by major analyst firms, Chronosphere is trusted by the world's most innovative brands, including DoorDash, Affirm, and Zillow.

About the role

We are looking for our Engineering Manager who has a solid track record of developing and nurturing strong teams, while maintaining the hands-on technical abilities to navigate and contribute to our engineering roadmap.

You will be responsible for supporting the engineering team that owns the distributed systems powering Chronosphere's logging platform. You are comfortable working within a complex product and infrastructure roadmap and have the ability to prioritize and balance work across our individual contributors. You know how to support engineers at all stages of their career, and are motivated to help them do their best work.

Qualifications

You Will
Partner with key stakeholders such as product and design to vet the direction for the logging product, drive alignment and prioritization on the team
Manage projects to both the product and infrastructure roadmaps, establish delivery sequence, and drive day-to-day execution focused on priorities
Balance work across our individual contributors and help them do their best work by creating a healthy team environment
Support and hire up a team of 10+ engineers through all stages of their career via feedback, coaching, performance management
Eliminate barriers to execution and help drive efficiency and high velocity for the team
Own the reliability of your product area in production. Our engineering teams are responsible for the uptime of their systems, and you will ensure that your team has the focus, tools, and process needed to reliably ship and manage these systems
Collaborate with other engineering leaders on wider organizational initiatives.

What you will achieve

In the first month, you will build a deep understanding of Chronosphere's platform and begin contributing to the product. You will have time to learn about the space, our customer's needs, and the underlying technology, and will contribute to small features to gain familiarity with the stack. Furthermore you'll develop an understanding of the architecture of Chronosphere's distributed storage systems as well as the team's on-going projects and forward looking roadmap.

After your month, you will take ownership of the roadmap for your area, working with product and your engineering team to establish priorities and a delivery plan, and beginning to identify and drive strategic initiatives forward.

You Have
Experience partnering with product and design.
An ability to take on ambiguity and evolve it into clear direction and priorities for the team by driving alignment and accountability.
Ability to establish and change processes to empower the team to achieve their goals.
Experience iterating with product and design and empowering engineers to go from high level requirements to execution plan, and have a track record of successful delivery on the team.
Familiarity with enterprise software and software as a service. We deliver a highly reliable service to demanding business customers, and you should understand how this impacts the way product is built, validated, released, and operated.
Experience coaching and developing software engineers of varied backgrounds and levels.
Empathy and understanding of how to support engineers to do their best work.