On - Call Coordinator
- Company
- Touching Hearts at Home of CNY
- Location
- Syracuse, NY
- Work type
- Full Time · Part Time
- Posted
- 2026-08-30
Job description
On - Call Coordinator
Main Duties:
Answer all phone calls outside of regular office hours (weekdays- 4:30 pm-8:00 am; weekends or holidays – 8:00 am-8:00 am).
Politely and efficiently resolve any client service issues, scheduling issues or adjustments.
Monitor the On-Call email and respond as needed
Maintain an On-Call log of events that happened during your shift.
Any other tasks requested by Touching Hearts Office Staff
Other Requirements:
On-call staff must have reliable phone service and internet access throughout their shift.
On-call staff must be available and able to answer and respond to incoming phone calls throughout their shift.
Pay:
Flat Pay Rate: $30 - $100 per shift
Requirements:
Minimum of a High school diploma required.
1 year of experience in an administrative role within office or customer service setting; preferably within a healthcare setting.
Passion for helping seniors remain safe and independent wherever they call home.
Must have reliable cell phone, tablet or computer with access to the internet during your shift.
A Background check required.
