Admitting Clerk/Cashier

Overview

Responsible for intake of new and revisit patients, collection and update of demographic and financial data, computer entry, and preparation of initial chart and encounter forms. Responsible for cash flow procedures in the Department.

Responsibilities

Interviews new patients. Collects and enters into computer system demographic and financial information necessary to initiate patient chart and visit-related forms
Advises patients of sliding scale fee information; obtains signatures on general treatment consent form; prepares new chart. Advises patient about Patient's Bill of Rights and provides clinic guide (at information desk)
Processes patients for revisit, updates patient data in system; provides encounter forms and collects patient fees as indicated
Organizes by date and enters into the computer system data from completed patient encounter forms; refers incomplete forms (e.g., lacking physician signature, diagnosis) to supervisor for action
Collects Ambulatory Care Center service-related charges from clinic patients, issues receipts, and is accountable for financial transactions and cash control procedures
Issues transportation money to authorized clinic patients and documents all transactions including vouchers for car service for clinic patients
Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards
Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness. All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations

Qualifications

High School graduation or equivalent required. Typing: 25+ WPM.

Must pass alphanumeric/Customer Service Test. Knowledge of AHS Nextgen, SCI strongly preferred. Good oral and written communication skills Good interpersonal skills.

Speaks, reads and writes English to the extent required by the position. Must pass customer service test.

Bilingual preferred English/Spanish