Customer Engagement Senior Analyst

Role Overview and Core Responsibilities
Contribute to the full system lifecycle including client and sales engagement, requirements gathering, review the fulfillment of the solution, & coordinate resources for fulfillment
The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design, setup, test, delivery and documentation.
Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results.
Analyze and interpret how industry changes will affect program execution, fulfillment, and solution delivery

Required Knowledge and Experiences
Translate technical and functional requirements and collaborate with technical counterparts
Explain technical concepts in layman's terms to a non-technical audience
Bachelor's degree and relevant work experience, preferably in the Financial Services industry
Familiarity working with data
Experience in the credit reporting, financial services or direct marketing industry is preferred.
ETL Knowledge