Dir, Principal Experience Designer

The role sets the vision for the design system and works with leadership to develop a roadmap aligned with the needs of the design system for consumers. You will own the creative vision of the design system, drive delivery of high-quality UI components and patterns, and guide the use and integration of AI into workflows and processes. You will partner with engineering, product, brand and marketing teams to support the delivery of high-quality, accessible, and brand-consistent design solutions to our digital experiences, allowing TIAA to achieve its mission of retirement security for its customers.

By innovating one of the world's biggest stages, you will have the chance to shape the future of retirement. If you are motivated by complex, purposeful, and engaging challenges, then we invite you to join us on our mission!

Key Responsibilities and Duties
Define and lead strategic initiatives from conception to release within the design systems team and wider design community to evolve and grow the design system and design practice.
Identify opportunities to improve processes, efficiencies and impact within the team and the design system as a whole.
Evangelize the benefits of the design system to leadership, and cross-functional teams.
Collaborate with partners to define, maintain, and improve a design system contribution model for the design and engineering organizations. This includes facilitating the sharing of product-specific components and patterns.
Support the adoption and consumption of the design system through rituals such as Office Hours, communications, and training sessions and events.
Collaborate with cross-functional teams to gather requirements and feedback for the design system
Express yourself as a continuous learner who is self-aware, curious to learn, and seeks feedback from others to continuously grow, always putting improvement over comfort.
Build trust-based relationships across boundaries and encourage collaboration. Show up authentically and adapt your own style to communicate impactfully.
Lead as an accountable achiever. Others rely on you to get things done, raising the bar for performance, while taking accountability for your own actions.
Express yourself as a considerate thinker that sees the big picture while understanding how to drive impact through allocating the right people against the right work that will drive meaningful impact.
Drive experiences with an outcome focus, actively scanning the end-to-end experience for new approaches, blending different ideas to challenge the teams with creative, yet effective solutions.