Director of Infrastructure

Are you a transformational infrastructure leader who thrives on building secure, resilient, and high-performing technology environments at global scale?

As Director of Infrastructure, you will report to the Chief Information Officer and lead the strategy, delivery, and continuous improvement of the technology platforms that support more than 7,000 attorneys and business professionals across North America, Europe, and Asia Pacific. Leading a global team of approximately 60 professionals through six functional leaders, you will oversee a diverse infrastructure portfolio spanning data centers, Microsoft Azure, Microsoft 365, enterprise networks, telecommunications, collaboration platforms, databases, storage, compute, and identity management.

This is a highly visible leadership opportunity for a technology executive who can balance long-term strategy with operational excellence. You will partner closely with Information Security, Applications, and senior business leaders to strengthen resilience, modernize critical platforms, enable Artificial Intelligence (AI) adoption, and ensure the secure delivery of world-class technology services in a fast-paced, client-focused environment.

Shape Infrastructure Strategy: Define and execute a multi-year infrastructure roadmap that supports business growth, client service excellence, operational efficiency, and AI-enabled innovation.
Lead Modernization Initiatives: Drive cloud adoption, network transformation, unified communications initiatives, automation programs, and enterprise technology modernization efforts.
Enable Enterprise AI: Partner with technology and security leaders to establish the infrastructure, governance, identity, data, and network foundations required for Microsoft 365 Copilot and other AI-driven solutions.
Deliver Reliable Global Services: Ensure 24/7 availability, performance, scalability, and service quality across infrastructure platforms that support business-critical operations worldwide.
Drive Operational Excellence: Champion Information Technology Infrastructure Library (ITIL) best practices across change, incident, problem, and configuration management while improving monitoring, automation, and service reliability.
Lead Through Critical Events: Act as the senior escalation point during major outages, cybersecurity incidents, and recovery efforts, coordinating cross-functional teams to restore services and minimize business impact.
Oversee Core Technology Domains: Provide leadership across cloud and data center operations, networks, telecommunications, messaging and collaboration, storage, databases, backup and recovery, and Identity and Access Management (IAM).
Strengthen Risk and Resilience: Lead Disaster Recovery (DR) strategy, testing, ransomware preparedness, recovery capabilities, and infrastructure governance to support security, compliance, and client expectations.
Manage Investment and Vendor Partnerships: Oversee infrastructure budgets, technology investments, vendor relationships, contract negotiations, sourcing strategies, and cost optimization initiatives.
Develop High-Performing Teams: Coach and inspire a global organization of infrastructure professionals, building leadership capability, succession plans, technical expertise, and a culture of accountability and continuous improvement.
Influence Executive Stakeholders: Communicate infrastructure strategy, operational performance, technology risks, and investment priorities clearly to senior leadership and business partners.