Sr. Mgr, Senior Experience Designer

The Senior Experience Designer will play an important role in growing and evolving Ethos, TIAA's enterprise design system. As part of the team designing components, patterns, and templates, you will help accelerate the development of high quality, accessible, and brand-consistent experiences across TIAA's product suite.

By innovating one of the world's biggest stages, you will have the chance to shape the future of retirement. If you are motivated by complex, purposeful, and engaging challenges, then we invite you to join us on our mission!

Key Responsibilities and Duties
Design, maintain, and evolve component, pattern, and template libraries with a high standard of craft and execution
Identify opportunities for new patterns and lead thorough discovery and requirements-gathering sessions with cross-functional partners
Author and maintain design system documentation to guide cross-functional partners in effectively using the design system
Partner with engineering to translate designed components, patterns, and templates into reusable, production-ready code
Deliver day-to-day support to designers and engineers across all applications leveraging the design system, including responding to questions via team communication channels and conducting thorough reviews of submitted design experiences
Leverage our internal AI-enabled workflows and tools while identifying new opportunities to bring value to the team through emerging AI capabilities
Design with a strategic mindset and systems-thinking approach, transforming complexity into experiences that are simple, clear, and trusted
Champion Design Thinking throughout the business, communicating with care and empathy to inspire and motivate others in support of our greater mission and team culture

Educational Requirements
University (Degree) Preferred

Work Experience
5+ Years Required; 7+ Years Preferred

Physical Requirements
Physical Requirements: Sedentary Work

Career Level 8IC

Required Qualifications:
Minimum of 5+ years of professional UX design experience
Demonstrated portfolio showcasing design systems created or contributed to, along with examples of designs that effectively apply design system principles
Proven proficiency in Figma, particularly in its design system features and industry best practices

Preferred Qualifications:
7+ years of professional UX design experience is preferred
Demonstrated background in enterprise experience design, consumer product design, and mobile platform design within an agile delivery model
Experience leveraging AI capabilities and tools to drive organizational or team efficiency
Working knowledge of common development languages (e.g. HTML, CSS) and tech stacks (e.g. React), with the ability to engage in detailed implementation conversations with development partners
Familiarity with content management systems for maintaining documentation sites and how they integrate with design workflows
Knowledge of accessibility guidelines and standards (WCAG)
Experience contributing to or influencing design system governance, contribution models, or adoption strategies
A self-starter mindset, well organized, detail-oriented, collaborative, eager to innovate, and driven by a strong "test and learn" mentality