Director of Event Technology

This is a full-time, salaried (exempt) role. Typical daytime hours, although occasional early mornings, late nights and weekend work may be required.
Position Responsibilities
Lead the Markey's event technology team with a positive and compassionate attitude, managing all day-to-day activities regarding event technology services.
Foster a positive working relationship between Markey's and the hotel, working effectively and professionally with hotel management, event and support staff, clients and event planners.
Work directly with clients contracting with the hotel, requiring various services including audiovisual rental, rigging services and technical labor.
Consult with internal and external clients; generate quotes, labor estimates & room diagrams; and provide creative as well as technical audiovisual solutions for events to help secure business at its greatest potential.
Generate and update daily and weekly forms including but not limited to billing, daily equipment "boards", schedules, and forecasts.
Meet on-site clients to ensure order accuracy & functionality, assist in set-up and teardown of A/V equipment, coordinate and act as on-site liaison for events.
Attend all site visits, BEO meetings, and pre-event meetings.
Coordinate equipment and labor needs with other Markey's locations.
Follow and maintain existing Standard Operating Procedures (SOPs) for event management and operational functions.
Responsible for annual budget, managing revenue and expense, and on-site inventory management to meet or exceed expectations.
Fulfill other duties as assigned to ensure success of Markey's events.

Requirements
Minimum one year of experience directing event technology, operations and sales.
Ability to document sales goals, event surveys, and revenue forecasts.
Must have functional knowledge of flown audio systems for performance.
Must have functional knowledge of HD video switching, cameras and video playback & recording.
Must have functional knowledge of stage lighting techniques using static and moving lights.
Must have functional knowledge of internet bandwidth and IT configurations.
Must have functional knowledge of rigging equipment and techniques.
Must have excellent customer service and verbal/written communication skills, politely and promptly responding to all internal and external requests.
Computer proficiency and thorough knowledge of Microsoft Office Suite – Word, Excel, Outlook, PowerPoint, Teams and One Drive. Ability to learn R2 program.
Previous history of interacting positively with internal and external customers.
Ability to maintain a professional appearance and attitude at all times.
Must possess excellent time management and multitasking skills by balancing workload between reviewing projects, attending meetings and conference calls, face-to-face customer interactions, on-site event support, billing and overall account management.
Must possess a high level of detail in all work including account management, organizing event information, arranging and managing pre and post-production services.
Ability to work a flexible schedule as dictated by business needs.