Annuitization Product Capability Owner

The Annuitization Product Capability Owner will be responsible for supporting the management of the end-to-end suite of services and products that comprise TIAA's Annuitization platform and Lifetime Income offers. Under limited supervision, the role combines product capability ownership with data analysis to define and support the building of desirable, feasible, viable, and sustainable business solutions, adoption strategy, and roadmap that meet internal and external customer needs.

Key Responsibilities and Duties
Collaborates with Enterprise-wide Business Owners and partner teams including Advice, Marketing, Legal, Risk, Compliance, Client Experience, Product Management, and Technology to deliver product solutions on the Annuitization platform.
Supports roadmap development and delivery by ensuring alignment with Enterprise strategy and strategic initiative prioritization and manages progress toward planned outcomes.
Partners with Product Management and Regulatory teams contribute to impact assessments and solution design on new or enhanced product initiatives and regulatory changes.
Prepares executive-facing materials including PowerPoint presentations, business reviews, and strategic summaries to communicate platform priorities, progress, and recommendations to senior leadership.
Conducts research and discovery on stakeholder process improvement opportunities, Voice of Customer feedback, and complaint and remediation trends to develop insights that inform solution strategy.
Performs data analysis using SQL, Snowflake, and Tableau to support product decisions, monitor platform performance, and surface trends that drive strategic and operational insights.
Develops and maintains Tableau dashboards and reports that provide ongoing visibility into key platforms and business metrics for stakeholders across the organization.
Ensures product completeness including mitigation of risk through controls design and implementation, Enterprise-wide stakeholder review and acceptance, adoption readiness, and delivery of business value.
Defines and prioritizes Epics and capabilities; aligns the product solution roadmap with the Enterprise portfolio roadmap; and manages requirements through collaboration with Solution Architects, resulting in internal and external product delivery.
Acts as a subject matter expert on Annuitization platform capabilities and end-to-end processes, supporting partners across the organization with clarity on how solutions work and how changes create downstream impact.