Care Navigator

Key Responsibilities
Patient Engagement & Advocacy: Conduct timely outreach via phone, text, and email to schedule appointments and provide culturally responsive education to reduce no-shows.
Referral Management: Prioritize referral tasks to meet SLAs, coordinate with specialty providers, and track statuses to ensure successful loop closure.
Data Integrity & Compliance: Document all interactions accurately in EMR/CRM systems, adhering to standardized templates and HIPAA regulations for audit-ready records.
Operational Excellence: Monitor personal queues and dashboards to prevent delays while following internal QA workflows to ensure high-quality patient outcomes.
Job Type & Location
This is a Contract to Hire position based out of Newark, NJ.
Pay and Benefits
The pay range for this position is $17.00 - $18.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)