Senior Jira Administrator

We are seeking experienced Senior Jira Administrators to join a large enterprise technology team supporting a complex, enterprise-wide Atlassian environment. This role is ideal for a highly skilled Jira Administrator who enjoys collaborating with business and technical teams to design, configure, and support scalable Jira solutions in a fast-paced environment.

Responsibilities

Design, configure, administer, and support Atlassian products, primarily Jira.
Build and maintain custom Jira workflows, screens, permission schemes, notification schemes, dashboards, and reports.
Customize and optimize Jira to meet evolving business requirements.
Evaluate, install, configure, and support Jira and Confluence plugins.
Troubleshoot and resolve issues within the Atlassian platform.
Collaborate with business stakeholders and Agile teams to improve processes and workflows.
Support enterprise users and provide exceptional customer service.
Assist with integrations, automation, and continuous improvement initiatives.

Required Qualifications

Minimum of 9 years of professional IT experience working for U.S.-based companies.
4+ years of recent experience as a Jira Administrator.
4+ years of recent experience supporting a commercial banking, financial services, or large brokerage environment.
Current Atlassian Certification in Jira Project Administration (Required).
Experience administering Jira in a mid-to-large enterprise environment.
Strong experience configuring:
Jira workflows
Permission schemes
Notification schemes
Screen schemes
Custom fields
Dashboards and reports
Experience with Jira and Confluence plugin administration.
Experience troubleshooting Atlassian applications and related infrastructure.
Familiarity with cloud platforms, APIs, and enterprise integrations.
Experience working within Agile environments using Scrum and Kanban.