Digital Product Lead

About the Role

The Digital Product Lead will guide the strategy, design, and delivery of modern public health digital services. This role serves as the bridge between program stakeholders, end users, designers, researchers, and technical teams—turning complex health and operational requirements into clear product priorities and usable digital experiences. The ideal candidate understands how to lead iterative product development in a government or regulated environment and can balance user needs, public health objectives, accessibility, data requirements, technical constraints, and long-term platform sustainability.

Requirements

What you'll achieve:

In this role, you will lead multidisciplinary teams in translating complex public health programs and workflows into effective, user-centered digital products.

You will:

Own and communicate the product vision, roadmap, priorities, and measurable outcomes
Translate public health, policy, operational, and user needs into actionable product requirements
Lead discovery, prototyping, testing, and iterative product delivery
Work closely with UX researchers and designers to create accessible, customer-centered experiences
Partner with architects and engineers on technically feasible and scalable product decisions
Define acceptance criteria and prioritize features, defects, technical work, and usability improvements
Use analytics, research findings, support data, and other evidence to guide product decisions
Coordinate stakeholders across program, technical, security, privacy, data, and operational teams
Guide products through governance, release, adoption, and continuous improvement
Ensure product decisions support Section 508 accessibility, privacy, security, and applicable government requirements

Skills You’ll Need to Bring:

We are looking for a product leader who can operate at the intersection of digital delivery and health/public-sector programs.

5+ years of experience in digital product management, product ownership, service design, or related digital delivery roles
Experience leading cross-functional teams of engineers, designers, researchers, analysts, and subject-matter experts
Experience with Health IT, public health systems, healthcare technology, or equivalent complex regulated digital services
Strong understanding of user-centered and human-centered design practices
Experience translating complex business or program requirements into product capabilities, user stories, and acceptance criteria
Experience managing product roadmaps, backlogs, releases, dependencies, and competing priorities
Experience using qualitative and quantitative evidence to make product decisions
Ability to communicate technical concepts and tradeoffs to nontechnical stakeholders
Understanding of accessibility, privacy, security, and data considerations in digital product delivery
Experience working iteratively with prototypes and production software rather than relying solely on static requirements
Nice To Haves:

These are not required, but we would love to know if you have:

Experience with CDC, HHS, or other federal health programs
Experience with public health surveillance, safety reporting, case reporting, clinical workflows, or health data collection
Familiarity with health interoperability standards such as FHIR, HL7, or related healthcare data standards
Experience modernizing legacy government systems or forms
Familiarity with USWDS and Section 508/WCAG accessibility requirements
Experience with configurable platforms, content governance, or CMS-driven digital products
Experience with product analytics, experimentation, usability testing, and service-performance measurement
Familiarity with Agile/Lean delivery and federal digital-service practices
Experience working with security, privacy, records management, and data governance teams

Education & Experience:

Bachelor’s degree in product management, public health, health informatics, information systems, design, business, technology, or a related discipline, or equivalent professional experience
5+ years of relevant digital product or service-delivery experience preferred
Health IT, public health technology, healthcare digital services, or equivalent experience working with complex regulated systems strongly preferred