Lockbox Operations Assistant

WHAT IS THE OPPORTUNITY?
Lockbox Operations are responsible for handling client's remittances. Remittances are opened manually or by using an automated Opex 50\51 extractor, following specific instructions provided by the client. Remittances are reviewed for acceptance or rejection of payments, based on processing instructions, while ensuring all assigned work, i.e. envelopes, checks, invoices, credit card voucher and correspondence, is batched correctly and completed in a timely manner. Remittances are captured on industry standard scanning equipment into Lockbox an application where data entry is performed based on client specific business rules. Performs standard closing procedures that may include a quality review to ensure all printed images and reports are legible and ensure re-association, packaging and mailing of client processed remittances meets the various client requirements.

WHAT WILL YOU DO?
Open, sort and process all incoming mail either manually or with the use of a mail sorter and automated capture equipment
Process Incoming Checks, Invoices, Correspondence and Credit Card Payments
Reassociation of printed check copies and supporting documents for client mail out
Return un-processable transactions daily
Process, track and report returned check disbursements
Data Entry - 10 key and alpha characters for check amounts and alpha numeric value-added keying
Sorting and preparation of client transactions for scanning and deposit

WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*
Minimum 1 year of banking, payment or account receivable processing experience
Minimum 1 year experience in MS Office, Excel, Word

Additional Qualifications
Must be able to read, understand and follow written and verbal instructions.
Must adhere to client specific deadlines, schedules and the quality requirements of the department.
Must have basic computer skills and the ability to work with on-line systems in an efficient manner.
Requires some lifting, up to 30 lbs.
Must have the ability to focus on a specific task, and to work independently and under pressure in order to meet departmental and client specific deadlines.

WHAT'S IN IT FOR YOU?
Compensation
Starting base salary: $13.70 - $20.58 per hour. Exact compensation may vary based on skills, experience, and location.

Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement