Solution Lead

We are seeking a high-impact Solution Lead / Solution Director - New York City, NY to shape and win complex, multi-tower services opportunities and lead enterprise transformation programs. This is a strategic, client-facing leadership role at the center of our growth-where business outcomes, technology strategy, and commercial innovation intersect.

You will partner closely with Account Executives, presales, and delivery leaders to originate, shape, and close large-scale engagements, while acting as the orchestrator of cross-functional solutioning across professional and managed services.

This role is purpose-built for leaders from Managed Service Providers (MSPs), Global Systems Integrators (GSIs) or those with equivalent skills in large-scale service environments who thrive in ambiguous, high-value pursuits, bring a services-first mindset, and can translate customer challenges into multi-year transformation programs.

At the Solution Director level, you will operate as a trusted advisor to C-level stakeholders, influence enterprise strategy, and play a pivotal role in scaling solution excellence across the organization.

What You Will Do

Shape & Win Strategic Opportunities
Engage early with Account Executives to identify, qualify, and shape high-value pursuits
Lead consultative discovery to uncover business drivers, pain points, and transformation opportunities
Define compelling solution visions that connect technology investments to measurable business outcomes
Drive end-to-end pursuit leadership from initial engagement through close

Lead Executive Engagement
Establish credibility with CIO, CTO, and business executives as a trusted advisor
Facilitate outcome-based conversations that move beyond technology to business impact
Craft and deliver executive-level storytelling that differentiates and wins

Architect Services-Led Solutions
Coordinate the design of integrated solutions combining Professional Services, Managed Services, and partner capabilities
Ensure solutions are technically sound, operationally viable, and commercially compelling
Align architecture, delivery models, and commercial constructs into a cohesive, scalable offering to achieve defined business outcomes

Orchestrate Cross-Functional Teams
Lead and align solution architects, engineers, SMEs, partners, and delivery teams
Drive clarity, accountability, and pace across complex pursuits
Elevate team performance through coaching, structure, and best practices

Influence Strategy & Commercial Outcomes
Shape deal strategy, pricing models, and commercial constructs (recurring, consumption, outcome-based)
Balance competitiveness, risk, and profitability in solution design
Contribute to portfolio evolution based on market demand and client needs

Solution Director (Advanced Scope)
Own and lead enterprise-scale transformation programs ($50M+)
Translate ambiguous opportunities into structured, multi-year engagements
Act as a strategic advisor to executive stakeholders
Mentor and elevate Solution Leads and broader presales teams
Drive solutioning excellence and consistency across the organization