Scrum Master

Must Have Technical/Functional Skills

Strong experience as a Scrum Master or Agile Lead in an enterprise Agile environment.
Hands-on knowledge of Scrum, Kanban, SAFe, and Agile delivery practices.
Experience facilitating sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, and PI planning.
Strong proficiency with JIRA and Confluence.
Experience tracking Agile metrics, including velocity, burndown, sprint predictability, and impediment resolution.
Ability to coach cross-functional teams toward self-management and continuous improvement.
Experience supporting Product Owners with backlog readiness, prioritization, and refinement.
Strong stakeholder management, facilitation, conflict resolution, and communication skills.
Experience working with Data teams.
Ability to coordinate dependencies across multiple Agile teams and participate in Scrum of Scrums.

Optional Preferred Skills

SAFe Scrum Master, Certified ScrumMaster, PMI-ACP, or equivalent Agile certification.
Experience supporting regulated financial-services or insurance programs.
Familiarity with Data governance.
Experience working with multiple teams in an Agile Release Train.

Roles & Responsibilities

Coach and guide Agile teams in Scrum, SAFe, and Agile delivery practices.
Facilitate sprint ceremonies, PI planning activities, and cross-team coordination sessions.
Help teams achieve sprint and PI objectives through effective planning, execution, and dependency management.
Support Product Owners in maintaining a prioritized, refined, and delivery-ready product backlog.
Track team progress and provide accurate visibility into delivery status, risks, dependencies, and impediments.
Monitor Agile performance metrics, including velocity, burndown, predictability, and sprint completion.
Identify and remove delivery roadblocks in collaboration with business, technology, and support teams.
Ensure appropriate use of JIRA and compliance with agreed Agile processes.
Coach teams to improve collaboration, accountability, self-management, and delivery maturity.
Facilitate resolution of conflicts and delivery issues within and across teams.
Drive retrospectives and ensure continuous-improvement actions are identified, owned, and completed.
Represent the team in Scrum of Scrums, release planning, and broader coordination forums.
Support Data, MLOps, and service teams in managing complex technical dependencies and operational priorities.
Contribute reusable practices, lessons learned, and delivery insights through the Agile Community of Practice.
Promote transparency, focus, resilience, and a continuous-improvement mindset across the team.