Partner Commercial Success Manager/Senior Manager, IBM

Key Responsibilities

Own IBM<>Neo4j sales collateral structure and content

Build and maintain a scalable IBM enablement curriculum — training materials, webinars, and documentation — that evolves with product enhancements and market needs
Adapt Neo4j content spanning product knowledge, technical skills, tools/platforms, and business processes to IBM audiences
Coordinate with SMEs (e.g., Product Marketing, Sales Enablement, Industry experts, Support) to keep content accurate, current, and high-quality

Delivery & Cross-Functional Execution for enablement of IBM<>Neo4j

Deliver/manage training, hands-on workshops, and tailored high-value partner sessions
Work with Sales, Marketing, Product, and IBM partner management teams to align training with GTM and revenue priorities, and to build playbooks/collateral that help partners sell effectively

Measurement & Reporting

Track partner engagement, training completion, and enablement effectiveness
Document sessions and share clear takeaways/recommendations with internal stakeholders to improve future partner interactions

Success Metrics

Number of IBM sellers trained/certified
Time-to-readiness for newly enabled IBM teams/regions
Partner (IBM seller) satisfaction/engagement with enablement programs
Expansion of enablement coverage into new IBM business units or products
Joint pipeline generated (IBM-sourced or influenced)

Qualifications Required

5+ years of experience in partner enablement, sales enablement, or training roles within enterprise software or SaaS
Demonstrated experience designing and delivering enablement content for external audiences — partners, resellers, or alliances — not solely internal sales teams
Direct experience enabling global systems integrator or a hyperscaler alliance sales and technical organization; experience partnering with IBM is a plus
Strong facilitation and presentation skills; comfortable leading live and virtual workshops for both technical and non-technical audiences
Ability to translate complex technical and product content into clear, role-specific enablement materials
Proven track record of cross-functional collaboration with Product Marketing, Sales Enablement, Support, and Partner Management teams
Strong program and project management skills; able to manage multiple content workstreams and stakeholders simultaneously
Excellent written and verbal communication skills
Experience with enablement or LMS platforms and content-authoring tools (e.g., Seismic, Saleshood, Highspot,, Articulate, or similar)
Willingness to travel as needed for in-person partner training sessions