Nursing Scheduler

Responsibilities:

Coordinate daily RN/HHA case placements and assignments based on requests from Intake and Case Management.
Communicate therapist assignments and scheduling updates to Case Managers and clinical/rehab leadership.
Process service changes, continuations, and follow-up requests as needed.
Enter and maintain accurate case and scheduling information in McKesson and internal tracking systems.
Maintain placement logs and related documentation.
Provide coverage for other administrative/clerical staff as needed.
Provide responsive customer service and support to therapists and internal teams.
Escalate scheduling or operational issues to the appropriate supervisor.
Maintain patient confidentiality and comply with HIPAA and company policies.
Report suspected compliance violations to the appropriate supervisor or Compliance department.
Perform other duties as assigned.

QUALIFICATIONS:

High school diploma or equivalent, some college preferred.
Minimum of two years working in a busy environment using the telephone, fax, computers, scheduling modules and filing.
Ability to handle multiple clerical tasks simultaneously and stay organized.
Computer literate, proficiency in scheduling systems.
Strong communication skills and ability to communicate effectively with healthcare professionals.