Manager, Compensation

Who you are
Metropolis is seeking a Compensation Manager to serve as a strategic compensation partner supporting both our Operations and Growth organizations. This hybrid role bridges two critical areas: managing high-volume hourly pay structures, location-tiered wage grids, and compliance for frontline teams, while leading the operational governance, policy drafting, and plan administration for sales incentive compensation.

What you'll do
Act as the primary Compensation partner for Field Ops HRBPs, Talent Acquisition, and operational leadership to evaluate market pay dynamics, high-volume hiring rates, wage grids, and frontline retention levers
Design, maintain, and audit hourly pay structures and location-tiered wage grids; lead periodic hourly range refreshes, compression analyses, and the annual field review cycle
Maintain real-time tracking of federal, state, county, and municipal minimum wage shifts and living wage ordinances to ensure 100% compliance across all operating jurisdictions
Draft and maintain formal Sales Incentive Plan documents, SPIFF templates, terms & conditions, and governance policies in partnership with RevOps and Finance, serving as the final escalation authority for rep crediting disputes and policy exceptions
Lead the annual rollout of sales compensation plans, rep plan acknowledgments, quota attainment auditing, and sales manager education on plan mechanics
Track quota attainment distributions, pay-for-performance correlation, and payout ROI alongside RevOps data feeds to deliver performance insights to executive leadership
Design and execute ad hoc compensation analyses, pay equity reviews, and executive reporting directly from core HRIS/SPM databases
Partner with HR Operations to structure, configure, and maintain compensation data and structures within the HCM platform and in external databases (Excel, Google Sheets) as needed
Provide operational backup for equity administration (grant processing, vesting tracking) during peak cycles in collaboration with the Corporate & Equity Compensation Manager

What we're looking for
7+ years of progressive compensation experience, including hands-on experience designing, maintaining, and administering sales compensation plans
Strong expertise in sales compensation mechanics (pay mix, quotas, accelerators, draw structures, crediting rules) and legal plan documentation
Demonstrated experience managing high-volume, non-exempt populations and multi-state/multi-jurisdictional minimum wage compliance and zone-based wage grids
Advanced data modeling skills in Excel/Google Sheets (nested formulas, pivot tables, scenario modeling) and direct reporting experience from HRIS/SPM systems
Experience with Workday compensation module configuration and data maintenance
Experience leveraging AI tools to transform static workflows into responsive, high-output processes
While not required, these are a plus:
Experience supporting unionized populations or collective bargaining agreements
Hands-on experience with Sales Performance Management (SPM) software (e.g., Salesforce, CaptivateIQ, Xactly, Varicent, Anaplan)
Certified Compensation Professional (CCP) or Certified Sales Compensation Professional (CSCP) designation

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection