Benefits Specialist

What you'll do
Assist with leave administration processes, which may include preparing/submitting standard leave documents
Comply with and evaluate eligibility for various leave types, including ADA, FMLA, State, and Company Leaves
Administer benefits processes, including timely processing of enrollments, changes, and terminations, and preparing/submitting required documents
Verify employee documentation for benefits and leaves
Manage benefits and leave inboxes, providing prompt and professional responses

Reconcile vendor reports and contribution files to ensure data accuracy
Maintain alignment and updates across all HRIS, vendor, and tracking systems for benefit and leave transactions
Support the implementation of new processes and continuous improvement initiatives
Generate and audit reports to validate employee data and benefit deductions

What we're looking for
Proficiency using Microsoft Suite (e.g, Excel, Word) and Google Workspace (e.g, Gmail, Docs) tools
Familiarity with HRIS systems and reporting systems preferred
Ability to maintain confidential and sensitive information in a professional manner
Strong attention to detail and customer service skills in a fast-paced, high-volume environment
Ability to multitask and prioritize daily, weekly, and monthly tasks
Experience leveraging AI tools to transform static workflows into responsive, high-output processes
4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection