Retail Sales Associate - Smart Cart
- Company
- Hertz Corporation
- Location
- Jersey City, NJ
- Work type
- Part Time
- Posted
- 2026-08-26
Job description
What you will Do:
Engage with Customers: Actively engage with customers to introduce and show features of the interactive Smart shopping cart.
Tutorials and Training: Conduct quick and effective tutorials to educate customers on how to use the shopping cart, highlighting its features and benefits.
Support and Troubleshooting: Provide on-the-spot assistance to customers experiencing difficulties, ensuring any issues are resolved promptly.
Feedback Collection: Gather customer feedback to identify areas for improvement and relay this information to the development team.
Adoption: Develop and implement strategies to encourage customers to try and continue using the shopping cart.
Collaboration: Work closely with store management and the Smart Cart team to ensure the shopping cart meets customer needs and expectations.
Provide Exceptional Service: Answer questions, assist customers throughout their shopping experience, offer recommendations, and ensure every customer leaves happy
What We’re Looking For:
Tech Savvy: Comfortable with using and explaining new technology. Basic understanding of AI technology and user interfaces. Ability to troubleshoot common technical issues.
Communication Skills: Excellent verbal and written communication skills. Ability to explain complex concepts in a simple and engaging manner.
Customer Service: Strong customer service skills with a friendly and approachable demeanor.
Problem-Solving: Ability to think on your feet and resolve issues quickly and efficiently.
Proven ability to work in solo and team environments is required, where team-orientated, highly motivated, and self-driven individuals are preferred
Effective customer relations skills meant always delivering exceptional service
Ability to work independently
Retail Associate, Grocery Store, Customer Service, Technology, Product Demonstration, Shopper Assistance and Brand Ambassador previous experience is a plus.
Team Requirements
Must be 18 years of age and authorized to work in the United States
Access to reliable transportation
Ability to be able to work the entire duration of the project they are assigned