HR Customer Service Representative

HR Customer Service Representative
Brooklyn, NY (Full-time, in-office)

About Us
LBAPS is America's Most Trusted Source for ABA Services, proudly serving families nationwide.

Position Summary
We are seeking a friendly, organized HR Customer Service Representative to serve as a point of contact for employee and applicant inquiries, supporting the HR team with day-to-day communications and administrative needs.

Key Responsibilities

• Respond to employee and applicant phone calls, emails, and inquiries in a professional, timely manner
• Assist with onboarding communications and new hire paperwork follow-up
• Maintain accurate employee records and HR files
• Route more complex HR issues to the appropriate HR staff member
• Support scheduling for interviews, meetings, and HR events
• Provide general information on company policies, benefits, and procedures
• Assist with day-to-day administrative tasks as needed by the HR department

Qualifications

• Prior customer service or administrative experience preferred; HR experience a plus
• Excellent phone etiquette and written communication skills
• Strong organizational skills and attention to detail
• Ability to handle sensitive information with discretion
• Comfortable working in a fast-paced, people-focused environment

Compensation & Benefits
Great pay. Full-time, in-office position with a supportive, mission-driven team.

To Apply
Send resumes to [email protected]