HR Customer Service Representative

HR Customer Service Representative
Brooklyn, NY (Full-time, in-office)

About Us
LBAPS is America's Most Trusted Source for ABA Services, proudly serving families nationwide.

Position Summary
We are seeking a friendly, organized HR Customer Service Representative to serve as a point of contact for employee and applicant inquiries, supporting the HR team with day-to-day communications and administrative needs.

Key Responsibilities

Respond to employee and applicant phone calls, emails, and inquiries in a professional, timely manner
Assist with onboarding communications and new hire paperwork follow-up
Maintain accurate employee records and HR files
Route more complex HR issues to the appropriate HR staff member
Support scheduling for interviews, meetings, and HR events
Provide general information on company policies, benefits, and procedures
Assist with day-to-day administrative tasks as needed by the HR department
Qualifications

Prior customer service or administrative experience preferred; HR experience a plus
Excellent phone etiquette and written communication skills
Strong organizational skills and attention to detail
Ability to handle sensitive information with discretion
Comfortable working in a fast-paced, people-focused environment
Compensation & Benefits
Great pay. Full-time, in-office position with a supportive, mission-driven team.

To Apply
Send resumes to [email protected]