Forward Deployed Engineer
- Company
- Scope Labs
- Location
- New York City, NY
- Work type
- Full Time
- Posted
- 2026-08-26
Job description
What We're Looking For
As a Forward Deployed Engineer at Scope Labs, you won't just be implementing solutions. You'll be embedded directly with our startup customers, owning the entire technical relationship from day one. We're looking for someone who thrives at the intersection of engineering, product instinct, and customer partnership; someone who can walk into a startup's codebase on Monday and ship something meaningful by Friday.
This role is for a builder who is equally comfortable digging into a customer's production environment and white boarding a new AI workflow with their engineering lead. You'll be deploying cutting-edge AI tooling into real startup workflows at the frontier of what's possible, and you'll be the reason those deployments succeed. The specifics of what we're building are still under wraps, but if you're excited by the idea of being one of the first people to bring genuinely new technology into the hands of fast-moving teams, this is that role.
You will represent Scope Labs in the field. That means operating with autonomy, exercising strong judgment under ambiguity, and holding yourself accountable for outcomes, not just outputs.
Responsibilities
You'll own the full technical customer lifecycle. From initial deployment through activation and ongoing utilization, you are the person who makes sure our customers are actually getting value, not just access.
You'll identify and champion high-impact use cases. You'll work closely with startup engineering teams to understand their workflows, identify where AI can meaningfully accelerate them, and get those integrations shipped.
You'll be the voice of the customer internally. You'll bring patterns, friction points, and product insights back to our Product and Engineering teams, helping shape the roadmap based on what you're seeing in the field.
Preferred Qualifications
3+ years in a technical, customer-facing role such as Forward Deployed Engineer, Solutions Engineer, or Software Engineer with consulting or startup experience. Former technical founders are strongly encouraged to apply.
Strong proficiency in Python and/or TypeScript with a track record of shipping production software.
Hands-on experience deploying or integrating AI tooling, including LLMs, AI agents, or AI-native developer tools, into real workflows.
High agency with comfort operating in ambiguous environments and limited direction.
Strong communication skills across audiences, from senior engineers to non-technical founders.
Team-first attitude with the ability to juggle multiple customer engagements simultaneously.