Manager

JOB SUMMARY:

The Operations Supervisor monitors all operations including but not limited to; Process shipments, prepare paperwork, communicate freight status and dispatch drivers for pick up. The supervisor will be the primary interface between Pilot Freight Services, customers, sales, system operations and vendors and provide quality customer service, while meeting company policies and procedures.

Essential Functions:

Responsible for ongoing process analysis of operational systems, procedures, and staffing to drive continuous improvement in operating efficiencies. Assist District Manager with general tasks

Responsible for ensuring safe operations as well as compliance with all OSHA regulations, all applicable laws, and Pilot’s Corporate Policies

Effectively train, supervise, coach and evaluate all direct reports to foster good communications and morale

Reviews operational key performance measures monthly as well as benchmarking data to drive any required correctional or improvement strategies

Communicating freight status and any problems to customers, vendors and other Pilot stations and personnel

Freight handling via forklift

Load/Off-load build trucks for optimal routing

Other duties as assigned

SKILLS/COMPETENCIES

Customer service background preferred

Ability to read key elements of financial statements in support of functional role responsibilities

Excellent communication and interpersonal skills

Must have superior organizational and time management skills

Must be approachable and motivated

Knowledge of systems utilized as it relates to logistics

Proficient knowledge of Microsoft Office

Ability to thrive in a high-pressure environment

Detail oriented and analytical

Company Benefits:

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules (when possible)

And more!