Customer Planning Representative

We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.

Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.

We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories:

Onsite: Employees work onsite daily.
Hybrid: A blend of remote and onsite work, with at least three onsite days per week required.

As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits designed to support your total well-being: medical, dental, vision, paternal leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.

PSEG is not offering visa sponsorship for this position.

Union Local
IBEW 1049

Summary
​$36.41 - $62.43 per hour

Job Duties & Responsibilities
Responsible for handling all customer inquiries, requests, complaints, etc. involving the establishment and maintenance of electric service.
Determine prepare and/or perform-demand, load factor, projected revenue, proper metering equipment, rate application, service deposits, agreements for electric extensions, application of tariffs, rules and regulations codes and standards, secure easements, communicate company programs, service inspections.
Applying technical expertise and company construction standards, design and application standards, procedures and guides, plan, design, prepare sketches, cost estimates and necessary orders for the construction and maintenance of all electric transmission and distribution facilities.
Act as coordinator for work orders and be responsible for coordinating activities in order to provide service to the customer in a timely manner.
Job Qualifications
Required to have an Associate's Degree in Engineering, Engineering Technology or Computer Science from an accredited engineering or technological school
Electrical background/utility experience is preferred
Curriculums must be from an ABET or equivalent accredited engineering or technical school or program
A valid US driver's license
ADM Exam
Compliance with the Department of Energy's regulation 10 CFR 810 is required