Senior Citrix Systems Engineer

The ideal candidate will have excellent oral and written communication and interpersonal skills, and the ability to work both independently and within a team. You will have excellent attention to detail and be able to prioritize your workload, whether it be production escalation issues, tickets or wider projects.

You will have a background in Microsoft Windows with experience in supporting, configuring, and installing Windows Servers. You will be experienced in using PowerShell to automate repetitive tasks across large IT estates.

You will be experienced in designing, building, and supporting Citrix Desktop Virtualization environments globally, and presenting these environments to a variety of clients as a managed service.

Job requirements
Bachelor’s degree in computer science or related field

10+ years’ experience in managing, administering, and troubleshooting Microsoft Windows Server OS, VMware virtualization platforms and other hypervisor technologies

Proven experience in design/implementation/support of Windows Active Directory (AD) services, FSMO, DNS, replication, GPO and secure configuration

Experience in deploying Citrix environments (on-prem/hybrid/cloud) from scratch or upgrading/migrating existing deployments (minimum 7.15/1912)

Proven experience implementing and supporting SAML/SSO deployments

Deep experience in the Citrix lifecycle from architectural design to support and maintenance including ADC/NetScaler (13.0+), Citrix Cloud (DaaS), Virtual Apps, Citrix ADM, WEM, Storefront, XenApp, XenDesktop, High Availability, resiliency/redundancy, GSLB etc

A knowledge of scripting (PowerShell preferred) and performing tasks remotely through automation (Jenkins, ServiceNow, RPA)

Experience in cloud computing including AWS, Azure and cloud native technologies (Kubernetes, Docker, VPC’s, etc.)

Experience with monitoring and automation tools (ControlUp. Opsramp, PDQDeploy etc.)

Proven ability to communicate professionally in a corporate environment

Knowledge of Jira/Confluence and ServiceNow would be advantageous

Knowledge of TCP/IP, VLANs and network routing principles

Knowledge of IT Service Management principles, ideally ITILv3/4/5 certified

Experience in Team leadership skills including mentoring, coaching, project management, workload delegation, stakeholder communication and vendor management

This is a unique role that combines hands-on experience with architectural oversight and people management