Leasing Consultant

What You'll Do
Leasing & Sales

Greet and tour prospective residents, qualify needs, and professionally present the community and available apartments

Highlight apartment features, amenities, and benefits to support leasing goals

Proactively manage leads, document tours, and complete leasing paperwork accurately and timely

Review notices to vacate and make every reasonable effort to retain residents

Customer Service & Resident Relations

Answer incoming phone calls and in-person inquiries from prospects and residents

Address resident questions, concerns, and service requests in a timely and professional manner

Follow up with residents on completed maintenance requests to ensure satisfaction

Maintain a positive, service-oriented attitude and promote goodwill among residents, coworkers, vendors, and contractors

Property Presentation & Operations

Ensure the leasing office, tour routes, common areas, amenities, and model units are clean, organized, and tour-ready

Walk vacant and rent-ready units to confirm availability and presentation standards

Conduct move-in and move-out inspections with residents

Consistently implement and uphold community policies and procedures

Marketing & Community Engagement

Stay informed on local market conditions and trends

Share ideas with the Property Manager to improve marketing efforts and resident satisfaction

Assist with planning and hosting resident events as directed

Schedule Expectations
Weekend availability is required, as most prospect tours occur on weekends

What We're Looking For
Required

High school diploma or equivalent

Excellent verbal and written communication skills

Ability to build rapport quickly with prospects and residents

Strong customer service mindset with attention to detail

Preferred

**** Strongly preferred Bilingual in Spanish***

*** Tax credit experience****
Two or more years of leasing experience

Previous customer service, sales, or hospitality experience

Self-motivated, goal-oriented, and able to work effectively in a team environment