Front Desk Med Spa Concierge

A Day in the Life of a Concierge:

Welcome clients and create an elevated, personalized experience
Manage check-in, checkout, payments, rewards, and future appointments
Answer calls, texts, emails, direct messages, and client inquiries
Schedule, confirm, and coordinate appointments
Support client registration, consents, treatment photos, and clinic flow
Learn Evolve’s services, products, promotions, and memberships
Recommend services and products based on client interests
Support sales, rebooking, retention, referrals, and follow-up
Maintain accurate client information and confidentiality
Assist with inventory, office supplies, events, and daily operations
Keep the clinic polished, organized, and client-ready

Qualities That Will Help You Succeed:

One to two years of front desk, customer service, hospitality, sales, or administrative experience
Medical spa, beauty, luxury spa, salon, cosmetic office, wellness, or high-end retail experience strongly preferred
Zenoti experience highly preferred
Polished, friendly, professional, and confident presence
Strong sales, communication, organization, and relationship-building skills

Ability to multitask and remain composed in a busy environment
Genuine enthusiasm for beauty, skincare, wellness, and aesthetics
Evening and Saturday availability required

Schedule Commitment:

This is a full-time position. Candidates must have the flexibility to work during all clinic operating hours, including evenings and Saturdays. Schedules and shifts may vary based on clinic needs. Current hours include:

Tuesday: 10:00 AM–7:00 PM
Wednesday–Thursday: 10:00 AM–8:00 PM
Friday: 10:00 AM–6:00 PM
Saturday: 9:00 AM–5:00 PM

Compensation & Benefits:

18-22 an hour plus monthly bonus potential
Full Health insurance package
Paid time off
401(k) with company matching
Complimentary and discounted aesthetic treatments
Employee discounts on products
Professional development and advancement opportunities