Director, Strategic Accounts

What You'll Do
Own client outcomes end-to-end. Lead the full lifecycle of our highest-value accounts, from onboarding through retention and expansion with direct accountability for revenue growth and renewal targets.
Serve as a strategic advisor. Build trusted relationships with C-suite and senior stakeholders, diagnose their most pressing business challenges, and develop tailored strategies for embedding Enigma data into their workflows and decision-making.
Drive expansion and commercial growth. Identify upsell and cross-sell opportunities, build business cases, and partner with Sales to close expansion deals.
Shape product and GTM strategy. Synthesize customer feedback and market signals to influence Enigma's product roadmap and go-to-market positioning. You'll have a seat at the table.
Lead complex engagements. Design and execute client strategy plans, lead implementation initiatives, and coordinate cross-functional teams (Product, Engineering, Sales) to deliver results.

Who You Are
3–5 years of experience at a top-tier consulting firm (MBA or equivalent), investment bank, or high-growth technology company, ideally with client-facing or commercial responsibilities.
Structured thinker. You break down ambiguous problems, develop actionable strategies, and drive execution with rigor.
Commercially minded. You understand how to build and defend revenue, and you're energized by owning a number.
Executive presence. You're comfortable presenting to C-level audiences and navigating complex organizational dynamics.
Analytically strong. You're fluent in data, comfortable with SQL and Python, and experienced using data to build narratives and drive decisions.