Patient Coordinator

Position Summary:

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Position Qualifications:

2+ years of administrative experience in a healthcare setting is preferred.

Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.

Great time management and ability to multi-task in a fast-paced environment.

Self-motivated with a drive to exceed patient expectations.

Adaptability and positive attitude with fluctuating workloads.

Self-motivated with the eagerness to learn and grow.

Dedication to exceptional patient outcomes and quality of care.

Full Benefits in Your First 30 Days:

Medical, dental, vision insurance

401k with company matching contribution

Disability & life insurance

Pet insurance discounts for your fur babies

Paid parental leave and maternity leave

Gym and wellness discounts

Free mental health + financial services

Annual CEU allowance + paid CEU days annually

Generous PTO Program & 6 paid holidays annually