Operations Supervisor

Job Title:

Operations Supervisor

Division/Department:

NJ Fulfillment

Reports to:

Area Manager

Approved By:

Director of Fulfillment

Viewed By:

Human Resources - NJF

Scheduled Hours:

1st and 2nd shifts available

Last Reviewed:

Job Overview:

We are seeking a motivated and dedicated Operations Supervisor to join our team and lead our warehouse department operations. This role is crucial in ensuring efficient and smooth operations, maintaining a safe working environment, and meeting operational targets. The ideal candidate will possess strong leadership skills, a keen eye for detail, and the ability to motivate and guide a team.

Essential Responsibilities:

Lead and Supervise:   Manage daily department operations, including ascertaining all team members understand their roles and responsibilities.

Team Coordination:    Assist in organizing and directing the activities of the team to ensure tasks are completed.  Support a positive and productive work environment.

Operational Efficiency:   Monitor workflow, manage resources, and implement processes to enhance efficiency and productivity.

Safety Compliance:    Secure team adherence to safety policies and procedures to maintain a safe working environment.

Problem Solving: Address and resolve operational issues promptly to minimize disruptions with an analytical approach.

Communication: Facilitate clear and effective communication between team members, other departments, and upper management.

Additional Responsibilities:

Assigned by the Manager

Specific Knowledge, Skills and Abilities:

Experience: Previous experience in a warehouse supervisory role or a similar position.

Leadership: Model professionalism, accountability, and a safety-first mindset to reinforce department standards and expectations.

Organizational Skills: Support cross-training so employees can flex between stations and docks.

Problem-Solving and Escalation: Investigate recurring vendor errors or carrier damage and escalate to managers

Technical Skills: Proficiency in warehouse management systems, proficiency with software programs and strategic planning.

Preferred Education, Experience and Licenses:

Minimum 5 years’ experience in a supervisory/managerial position a must

High school diploma or equivalent required.

Additional qualifications in logistics, warehouse management, or a related field

Physical Environment/Occupational Risks

Warehouse Environment

Lifting up to 50 lbs

B&H is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity