Aveda Advisor

Essential Job Functions:

Greet every guest and team member with a warm, welcoming attitude and help create a five-star experience from start to finish
Identify guest needs through conversation and recommend products that align with their preferences
Handle day-to-day retail operations, including following the Aveda Service Wheel for a consistent elevated experience
Schedule appointments and check out guests accurately using our Zenoti system
Maintain up-to-date and in-depth knowledge of Aveda and Ultraceuticals products and services, including pricing, timing, and key benefits
 Attend and participate in meetings with GM and other team members
 Maintain professional and effective written and verbal communication with guests and all
team members
Other duties as assigned by leadership

Qualifications:

Previous retail and guest service experience
Beauty industry experience required
Ability to work well in a team and collaborate effectively with colleagues.
Strong problem-solving skills and attention to detail.
Professional appearance and demeanor.
Flexibility in work hours, including evenings