Ecommerce Partnerships Manager

What Success Looks Like

A portfolio of active, high value referral and broker partners consistently generating qualified, partner sourced origination
Partnerships that don't just run but grow, because you've spotted an angle nobody assigned you
Clear, scalable operating workflows across sourcing, enablement, reporting and reviews
You take a partnership goal and find the path yourself, pulling in Sales and Ops as needed rather than waiting to be told how

What you will do ✍️

Sourcing & Closing

Identify, engage and recruit new referral and broker partners across the e-commerce ecosystem — agencies, advisors and referral networks — aligned to Uncapped's growth strategy
Run partner discovery, qualification and prioritisation across inbound and outbound channels
Negotiate partner agreements, commercial terms, incentives and co-selling arrangements, and hold your own in the room with senior partner counterparts
Onboard and operationalise each partnership through enablement, structured processes and clear launch plans

Portfolio Ownership & Growth

Own your portfolio of referral and broker relationships end to end, from first conversation to ongoing performance management
Drive regular business reviews focused on targets, impact and revenue contribution
Proactively mine existing partnerships for growth that wasn't in the original deal — new segments, new referral sources — rather than waiting for it to be assigned
Manage smooth lead routing and feedback loops with the Sales team to ensure post-handoff follow through

Analytics & Cross-Functional Alignment

Define and track partner KPIs, including pipeline, conversion rates and lead quality
Own data hygiene and pipeline forecasting within the CRM
Conduct ROI analysis on partner initiatives to optimise performance and incentive structures
Partner with Sales, Marketing and Ops to build repeatable, friction-free partner workflows, and bring them along when a partnership needs a coordinated push

Requirements
Who you are 👀

4+ years of experience in partnerships, business development or channel management, with a track record of owning outcomes, not just relationships
At least part of that experience is in fintech, lending or payments — direct exposure to e-commerce or online consumer brands (as an operator, agency partner, or platform) strongly preferred
Proven ability to source, close and operate broker and referral partnerships end to end — you don't hand off the hard parts
Commercially sharp: you understand how a deal makes money for both sides and can negotiate terms that hold up
Self directed: given a partnership goal, you find the path yourself and know when to pull in Sales or Ops
Comfortable with data and analytics, and you use it to prioritise, forecast and make the case for where to invest your time
Direct, intentional communicator, comfortable managing remote workflows out in the open
Working knowledge of a CRM such as HubSpot, Pipedrive or Salesforce
Strong grasp of Microsoft applications (Excel, PowerPoint & Word) and/or G Suite
Excellent organisation and multi-tasking skills, with acute attention to detail