Business Analyst - BGE Relay & Control

Primary Duties

Support and contribute to the development of short-term and long-range business planning. Conduct modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis (e.g., operational effectiveness, budget, resource, workload, workforce and capacity utilization, competitor, etc.).
Provide statistical information to ensure the most effective utilization of personnel, equipment and/or materials for business operations.
Monitor and coordinate activities to support operational performance management (e.g., safety, reliability, service level, productivity, etc.).
Track, maintain, analyze and provide current information on the operation's business scorecard or key performance indicators (KPIs).
Perform analysis of the operation's cost elements to ensure effective and efficient operations.
Prepare and analyze detailed standard and non-standard reports.
Develop, organize and present detailed performance reports for both internal and external use.
Provide analytical and operational support to the business unit.

Job Scope

This is an individual contributor position that works under general supervision and frequently performs non-routine work. This position is expected to resolve most questions and problems through interaction with internal and/or external stakeholders, executives, directors, managers, and staff across the organization, and refers only the most complex issues to higher levels. On occasion, may mentor less experienced colleagues.
May require working extended hours and/or shift work to support business operations.

Minimum Qualifications

Bachelor's degree in Business or Engineering AND 2 - 4 years related business experience, or in lieu of Bachelor's degree, a minimum of 3 - 6 years relevant business experience is required.
General understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., asset management, electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs, transmission operations and planning).
General proficiency in standard software applications (e.g., Microsoft Word, Excel, Access, PowerPoint, Project), specialized business technologies and applications (e.g., workforce management, project management, PassPort, Brio, CIS, EPS, Business Objects, SAP planning, business modeling, forecasting, voice response unit, automatic call distributors, work management, outage management) to retrieve and analyze data in support of business needs.
Ability to provide general analysis and apply managerial accounting concepts, customer intelligence gathering, forecasting, staff planning, scheduling, analytical and statistical problem solving, financial, accounting, business and budget analysis. General analytical skills for project evaluation including analysis of projects with economic, financial, risk and decision analysis.
General analytical skills for project evaluation including analysis of projects with economic, financial, risk and decision analysis. Experience in business case development and ability to effectively present business cases to business unit leadership.
Customer driven with good oral and written communications skills and general analytical, problem solving and project management skills.
General knowledge of the practices, procedures and principles of performance analysis (trending, root cause and gap analysis) benchmarking and audit compliance. Ability to analyze organizational data and problems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.

Preferred Qualifications

Experience with Power BI (dashboards, reporting, data models)
Strong understanding of data management and data quality practices
Ability to work with large datasets and develop KPIs and performance metrics
Working knowledge of SQL or data querying tools
Familiarity with process improvement and automation tools

Benefits

Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $66,400.00/Yr. – $91,300.00/Yr.
Annual Bonus for eligible positions: 10%
401(k) match and annual company contribution
Medical, dental and vision insurance
Life and disability insurance
Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
Employee Assistance Program and resources for mental and emotional support
Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
Referral bonus program
And much more