Program Director

Under the supervision of the Director of ECS, the Program Director will:

Act as a liaison between CPC and stakeholders, which includes funding agency, school leadership, community members, and community partners.
Oversee all day-to-day operations involved in running the center, ensuring high-quality, mission-aligned service delivery.
Hire, train, supervise, and inspire a team of passionate, committed educational staff.
Manage all classroom operations, including but not limited to: maintaining required group sizes and ratios; child attendance procedures; daily routines such as opening/closing, mealtimes, and transitions; and ensuring consistent implementation of program and classroom safety procedures.
Oversee educational environment and programming by providing curriculum documents and resources, observing classroom practices, reviewing and giving feedback, and assessing classroom quality and alignment with developmental standards.
Register and enroll new families, manage schedules, and collect and maintain all required enrollment documentation.
Manage budget development and track program expenditures to ensure responsible and transparent use of resources.
Analyze enrollment and attendance trends to inform program planning, staffing, and outreach.
Support staff with implementation of child guidance and behavior management strategies aligned with CPC policies.
Maintain full knowledge of NYC Department of Health and Mental Hygiene (DOHMH) School-Age Child Care (SACC) regulations, FDNY safety requirements, and applicable CPC policies.
Ensure timely and accurate completion of all incident and injury reports in accordance with CPC protocols and regulatory requirements (DOHMH, DOE, DYCD) and collaborate with families to communicate incidents with care and transparency.
Guide staff in proper documentation procedures and follow-up actions for behavioral, safety, and medical incidents.
Maintain secure records of all incident reports and contribute to root cause analysis and corrective action planning as needed.
Attend all meetings, trainings as required by CPC and external agencies.
Complete professional development (at least 129 hours for COMPASS as required by CPC and funding/regulatory agencies (e.g., DYCD, DOHMH, FDNY, and DOH SACC), including, but not limited to, these required trainings:
2-hour training provided by DYCD on mental health spectrum and mental health crises and importance of implementing an organizational crisis navigation plan.
1-hour training provided by a DYCD-designated vendor on strategies for accessibility and inclusion and universal design.
Report to and fulfill other related duties as assigned by the Director and Deputy Director of ECS.

Qualifications
Education and Experience:

Bachelor's degree in child development, elementary education, physical education, recreation or a related field preferred, or School Age Child Care Credential or other Office recognized credential specific to the school-age developmental period and Two years direct experience working with children under the age of 13 years, including at least one year in a supervisory capacity in a childcare program or related field of work.
Skills and Competencies:

Excellent verbal and written communication skills.
Demonstrated leadership, team building, and conflict resolutions abilities.
Ability to multitask while remaining organized and meeting deadlines.
Professional, courteous demeanor with strong customer service orientation.
Commitment to diversity, equity, inclusion, and belonging.
Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.)
Fluency in Arabic and Chinese (Mandarin and/or Cantonese) or Spanish preferred.
COMPENSATION & BENEFITS OVERVIEW

Annual salary range of $68,000 – 72,000, 35 hours per week with occasional evenings and weekends
CPC offers a competitive and comprehensive benefits package, including but not limited to generous paid time off (holiday, sick and vacation time), Medical, Dental, Vision, Basic Life Insurance Coverage, Commuter Benefits, and a 403(b) Retirement Plan.