Patient Services Specialist

What You Bring
A patient-first mindset: You treat every interaction with empathy, respect, and genuine concern for patient needs.

Strong communication and team-oriented approach: You communicate clearly, listen actively, support patients and teams with professionalism and empathy, and contribute to smooth, collaborative front desk operations.

Attention to detail: You accurately collect, process, and maintain patient demographics, insurance information, medical histories, consent forms, and payments with accuracy and care.

Adaptability and composure: You stay calm under pressure in high-volume environments, manage competing priorities, and handle sensitive or challenging situations with professionalism.

Reliability, accountability, and problem-solving: You take ownership of your work, follow through on commitments, consistently arrive prepared and ready to support the team, contribute to a positive culture, and help resolve scheduling, billing, and patient flow issues while maintaining a positive patient experience.

What You'll Gain
Purpose-driven work: Your role is essential to patient care, ensuring every individual is welcomed, supported, and guided through a smooth and compassionate access experience from the very start of their visit.

A collaborative team environment: Partner with clinical, operational, and support teams focused on delivering exceptional patient experiences.

Growth opportunities: Gain experience in healthcare operations, patient access, and medical administration within a growing organization.

You're a Strong Fit if You Have
• 1+ years of customer service, patient access, medical office, or call center experience preferred

• Experience with scheduling, insurance verification, or healthcare registration processes preferred

• Strong computer and data entry skills

• Ability to multitask in a fast-paced environment

• Excellent verbal and written communication skills

• Experience working with EMR/PM systems preferred

• High school diploma or equivalent required

Benefits
Your health, happiness and future matters!

At SimonMed Imaging, we offer:

• We believe in preventative care for everyone including our team – SimonMed provides free, whole-body scans to each member

• Competitive wages

• No nights/no calls/no weekends

• Cross training opportunities

• Medical, dental, and vision insurance

• 401(k) eligibility

• Pet Insurance

• Paid holidays

• PTO

• Sick Time