Security Operations Manager

SECURITY OPERATIONS MANAGER

We are excited to invite a passionate and experienced Security Operations Manager to join our team! Homes for the Homeless (HFH) is searching for a Security Operations Manager for our Families w/ Children facility in the Williamsbridge area of the Bronx, NY. As the Security Operations Manager, you will play a pivotal role in our organization, overseeing the performance of our dedicated Safety Aides in ensuring a collaborative and supportive environment, where our team can excel and provide the best safety to our families. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve.

ABOUT HOMES FOR THE HOMELESS:

Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Manage and supervise assigned shift staff.
Ensures compliance with security and FDNY protocols, reports, and regulations.
The ability to train staff on protocols and procedures, as well as proper use of equipment.
Comfortable with conducting workshops for staff.
Train staff on incident report writing.
Keep all critical files up to date.
Strong administrative skills.
Respond to emergency situations.

QUALIFICATIONS:

Valid NYS Security Guard License.
F-02 Certification required.
F-80 Certification required.
T-89 Fire and Life Safety Director (FLSD) Certification preferred.
High School diploma or equivalent.
A minimum of five (5) years of experience with at least one (1) year of supervisory experience in a similar position.
Working knowledge of fire safety codes and regulations at a supervisory level.
Working knowledge, operating surveillance camera systems and related technology.
The ability to stand, sit and walk for an extended period of time.
Strong written and verbal communication skills.