Airport Floater

Cashier Responsibilities:

· Greet, engage, and interact with customers exiting the facility, ensuring a positive and efficient experience.

· Handle cash transactions accurately, providing correct change and monitoring transactions.

· Maintain a high level of customer service while assisting with any inquiries or issues at the point of exit.

Call Center Specialist Responsibilities:

· Provide exceptional customer service by answering inbound calls and assisting with inquiries, complaints, or service requests in a professional and timely manner.

· Troubleshoot customer issues, dispatch service requests, and report concerns as needed.

· Actively monitor and address live wall alerts, ensuring the smooth operation of the facility.

As a Floater, your flexibility to switch between these roles is key to ensuring both departments maintain full coverage and optimal service levels during staff absences. The role requires adaptability, strong communication skills, and a commitment to providing excellent service in both environments.

Why LAZ?

Team Atmosphere
Growth Opportunities
Pay Activ – On-demand access to earned wages, get up to 50% of your earned wages immediately
Paid training: No experience? We have you covered!
Free company uniform
Medical, dental, vision – 3 plan options!
Competitive Pay/Wages.
Health, dental, and vision insurance options.
401k Retirement savings plan.
Paid time off and holidays.
Opportunities for advancement and professional development.
Experience:

· Strong customer service experience.

· Cash handling experience is required.

· Parking industry experience is preferred but not required.

Skills:

· Willingness to be flexible, work in multiple facility locations.

· Ability to handle challenging and at times, emotionally charged situations.

· Ability to speak, read, and comprehend the English language.

· Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands:

· Willingness to work in the elements – heat, wind, snow, rain, etc.

· Ability to lift, push and pull at least 10 pounds.

· Ability to stand, walk and run for extended periods of time.

· Ability to bend, stoop, squat, and lift frequently throughout a shift.

· Ability to reach your arm to assist customers inserting their ticket in the machine.